FAQ

What is Dancehall Aerobics YEG?

Dancehall Aerobics YEG is a fun, high-energy fitness program that combines the rhythms of dancehall music with aerobic exercises to help you get fit, stay active, and have fun! Whether you're a beginner or a seasoned fitness enthusiast, our classes are designed to accommodate all levels.
What should I wear to class?

We recommend wearing comfortable athletic wear that allows for full movement, such as leggings, sports bras, t-shirts. No shoes allowed on dance mat.
What do I need to bring to class?

Just bring yourself, a water bottle, and a towel! Stay hydrated, and be prepared to work up a sweat. We provide the rest.
Do I need to have any prior dance experience?

No prior dance experience is required! Our classes are designed for all levels, whether you're a complete beginner or someone who loves to dance. The most important thing is to have fun and enjoy the rhythm!
How do I sign up for a class?

To sign up for a class, simply visit our class schedule page on the website. From there, you can view available classes, check availability, and reserve your spot. You can also register for classes via mobile by calling us.
Can I drop in to a class, or do I need to pre-book?

We recommend booking your spot in advance to secure your place, as some classes may fill up quickly. However, we do offer drop-in options where space allows. Please check the class schedule for availability and booking details.
Can I bring a friend to class?

Absolutely! We encourage you to bring friends and family to join in the fun. If you’re looking to book a group class or event, we can also arrange private group sessions. Please reach out to us for more details.
Do you offer any discounts for groups or corporate clients?

Yes! We offer discounts for group bookings, corporate wellness programs, and special events. If you’re interested in arranging a group class or corporate session, please contact us for customized pricing.
What happens if I need to cancel or miss a class?

If you need to cancel, please do so at least 24 hours in advance to avoid a cancellation fee (if applicable). You can manage your bookings through your account on our website. If you miss a class without notice, your payment may not be refunded.
How much do classes cost?

The cost of classes varies depending on the type of class and the package you choose. You can find detailed pricing information on our pricing page. We offer drop-in rates, as well as discounted rates for purchasing multi-class packages.
Are there any age restrictions for your classes?

Our classes are suitable for individuals aged 13 and up. If you’re under 18, we require parental consent to participate in our programs. If you have any concerns, please feel free to contact us directly.
Do you have a refund policy?

Refunds are generally not offered for class fees unless there is an exceptional circumstance. However, we do offer class transfers in case of unavoidable scheduling conflicts. Please contact us for more information about refunds and transfers.
Do you offer private or group sessions?

Yes! We offer both private and group dancehall aerobics sessions. Private sessions are customized to meet your specific fitness goals. Group sessions are available on a regular schedule, and you can join at any time. Please contact us for more details on pricing and availability.
Where are your classes located?

Our classes are held at 21415 100 Ave NW Unit 1 in Edmonton. You can find the exact address and directions on our location page. If you’re attending an online class, a link to join will be sent to your email after registration. ( When applicable)
Do you offer online classes?

Not at this present moment, however stay tuned and subscribe to our newsletter for updates when we start offering this experience. Especially for our dancehall lovers across the world.
Can I try a class before committing to a full membership?

Yes, we offer trial classes! You can register for a single session to get a feel for our dancehall aerobics program before committing to a full membership or package. Check our schedule for available drop in sessions.
How do I contact you if I have any questions?

You can reach us by email at dancehallaerobicsyeg@gmail.com or by phone at+1 (780) 974-8082. For any urgent inquiries, feel free to contact us through our social media channels. Additionally, you may fill out one of our inquiries form on our website.
Do you offer gift certificates or special promotions?

Yes, we offer gift certificates and occasional promotions throughout the year. You can check our website or subscribe to our newsletter to stay updated on the latest offers and discounts.
What if I have a health condition or injury?

If you have a health condition or injury, we encourage you to consult your doctor before starting any fitness program. Please inform your instructor before class if you have any health concerns or need modifications during the workout. Our instructors will do their best to accommodate your needs.
What is your COVID-19 policy?

The health and safety of our members are our top priority. We follow all local health guidelines to ensure that our classes are safe. This may include mandatory masks, social distancing, and limited class sizes depending on government regulations. Please check our website for the most up-to-date information on our COVID-19 policies.